The industry for workforce management (WFM) solutions has been steadily gaining traction for the last decade, and has experienced an additional burst of growth since COVID arrived on the scene. The demand shows no signs of slowing down either; by 2026 the global workforce management market size is projected to reach up to 5.25 billion USD! 

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Why is the market for workforce management solutions experiencing such a boom?

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Workforce management software is fairly comprehensive and covers a range of processes intended to strategically optimize your workforce and holistically improve the overall competence of your enterprise.

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WFM solutions tend to feature an extensive range of functionalities from general workplace monitoring software to human capital management (HCM) processes that are supported by performance-based metrics, all of which work together to drive a culture of high performance in the workplace. 

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What process can WFM support?

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• Timekeeping, scheduling, and leave management
• Employee benefits and assistance programs 
• Recruiting, hiring, and training processes
• Performance and task management
• Electronic employee monitoring
• Data collection and analytics
• Productivity management
• Employee engagement
• Budgeting
  

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The added complexity of the switchover to hybrid working models has made the need for employee productivity monitoring software and quality WFM tools even more essential as employers grapple with concerns over how to effectively manage their teams remotely, without jeopardizing employee engagement or productivity. 

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Workforce Planning Meets Business Strategy

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In addition to the scramble to accommodate hybrid working, the position of the corporate HR department is currently undergoing a shift as its role evolves from simply handling administrative processes to taking a more strategic approach. 

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In order to do so, HR must align its workforce planning with business strategy. This shift is largely responsible for the growing trend of business analytics and objective data-driven insights that can be used to better forecast and plan ahead. 

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To achieve this, enterprises need to adopt the mentality that business intelligence is no longer a luxury and they can no longer afford to consider it as such. WFM solutions have risen to the occasion by incorporating a combination of tools to support active day-to-day operations while providing data that allows enterprises to forecast future trends for more strategic planning.  

8 Enterprise-grade Workforce Management Solutions

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In addition to streamlining HR’s bureaucratic processes and strengthening their strategic approach, enterprise-level WFM solutions offer a whole host of other benefits that allow enterprises to:

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• maximize performance and improve employee productivity.
• demonstrate compliance, reduce human error,  and mitigate risk.
• anticipate and plan for change
• optimize hiring, improve retention, and boost their employer brand. 
• optimize operational costs. 

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Though many WFM solutions can be leveraged across business environments of all sizes, certain aspects of the software including installation, setup, features, and pricing differ based on the size of the business. 

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When it comes to evaluating enterprise-grade workforce management solutions, it's important to look for solutions that are:

• highly scalable to accommodate rapid fluctuations and growth. 
• customizable to your enterprise’s IT environment and organizational structure.
• flexibly priced to accommodate your enterprise’s exact needs. 
• able to be integrated with other systems across the enterprise. 
• accessible across multiple devices  (essential for hybrid working environments).
• intuitive, easy-to-use, and capable of self service. 

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Many scalable, automated WFM tools offer all of the above, and can accommodate even the largest, most complex enterprise-level infrastructure.

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What are some of the top enterprise-grade WFM solutions available on the market today? Read on to find out…

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EPAY HCM

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One of the fastest growing tools on the market, EPAY Systems is a seamless human capital management solution that helps you get more from your workforce while easing the burden on HR. 

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EPAY Systems boasts unprecedented visibility into your workforce and provides a detailed roadmap for improvement. EPAY Systems enables your enterprise to monitor human capital ROI and keep a finger on the pulse of all key processes so you know where, when, and how to intervene when necessary. 

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EPAY comes with an extensive set of E2E functionalities and includes all your core WFM features, like recruiting and applicant tracking, onboarding, scheduling, time and attendance, reporting and analytics, etc. In addition, EPay Systems offers free 24/7 support, including initial setup and implementation.

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Who else is using EPAY Systems?‍

• U.S. Army 
• Capital Building Services Group, Inc. (CBSG)
• Interstate Cleaning Corporation (ICC)
• International Service System (ISS)

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ADP Workforce Now

Designed to be an engaging experience for your workforce, ADP Workforce Now is an all-in-one cloud-based HR suite that adapts to the way your enterprise works and helps you manage your workforce via data-driven decision making. 

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ADP provides benchmarks that offer insight into how your enterprise compares to other enterprises, industries, and locations. 

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The core features of ADP include human resource management, payroll, benefits, talent management, time & labor management, learning and analytics, and return to office capabilities. 

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For American enterprises, ADP Workforce Now offers compliance with the ACA.

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Who else is using ADP Workforce Now?

• United Technologies Corporation 
• Coca Cola 
• United Natural Foods, Inc.
• Ascension Health

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Anaplan

Anaplan is a market-leading, cloud-native enterprise performance management (EPM) tool that transforms how enterprises see, plan, and drive business. Anaplan applies hyperscale computing to your operational insights, forecasts, and business strategies to help you put an end to siloing and uncertain outcomes. 

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Anaplan is more of an EPM tool, with features like corporate performance management, compensation management, sales and ops planning, sales performance management, supply chain planning, and workforce management. 

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In addition, Anaplan uses Hyperblock, a flexible and powerful in-memory engine that allows you to model even the most complicated business scenarios with multi-dimensional modeling and unlimited constraints. 

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Who else is using Anaplan? 

• Alphabet, Inc. 
• Johnson and Johnson
• Vodafone UK
• Cardinal Health

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Deputy

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Deputy is an easy-to-use employee scheduling, timesheet & time clock software. 

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Although not as comprehensive as some of the other solutions, Deputy effectively simplifies scheduling, tasking, leave management, timesheets, employee communication and administrative tasks. 

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Deputy provides visibility and control over your business and workforce, and is perfect for remote and hybrid employees. Deputy’s mobile app allows employees to clock in and out from anywhere via a self service portal that is easy to use. 

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Who else is using Deputy?

• Anytime Fitness
• DropCar
• Everlight Radiology
• Harper Logistics

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NICE Workforce Management

NICE Workforce Management is highly configurable workforce planning software that leverages AI-based tools to power the industry’s most intelligent and accurate omnichannel forecasting engine. 

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NICE WFM is capable of labor forecasting, planning, scheduling, daily management, skills management, workforce analytics, and communication. All of which can be used to anticipate demands and optimize your workforce.

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NICE WFM is perfect for enterprises with a remote workforce spread over multiple locations. In addition, NICE WFM boasts intraday change management and automated intraday optimization so you can pivot painlessly and instantly when needed. 

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Who else is using Nice Workforce Management? 

• CIGNA Corporation
• Wells Fargo & Company
• Liberty Mutual Insurance Group
• Nationwide Mutual Insurance Co.

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Workday 

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Workday is an all-in-one enterprise management cloud specializing in human capital management, enterprise resource management, and financial management. 

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Designed to fuel acceleration in a rapidly changing world, Workday aims to leave legacy vendors in the dust. Workday’s adaptive frameworks allow you to make durable and tightly governed changes whenever needed. 

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Workday features all the core functionalities of a comprehensive WFM solution as well as career and development planning, absence management, benefits administration, talent management, and data analysis.

Furthermore, Workday allows you to continuously create and execute plans and analyze the outcomes, enabling your enterprise to constantly correct it’s course as needed. 

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Who else is using Workday?

• Netflix
• Adobe
• Comcast
• General Electric (GE)

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Oracle Workforce Management 

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Oracle WFM is a fully integrated HR solution that links time, labor, and leave management with payroll, financial, and personnel data and enables real-time visibility. 

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In addition to core WFM functionalities, Oracle WFM features global absence management, real-time rules engine, hourly work accountability, incident reporting and management, analytics, and a safety dashboard.

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On top of that, workplace protection allows both HR and stakeholders to keep a watchful eye out in case of spreading illness, so that they can react in a timely manner and implement proper safety measures. 

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Who else is using Oracle WFM?

• Reliance Capital 
• Co-op
• TrueBlue
• Vesta

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Insightful

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Insightful is workforce analytics & productivity software that delivers productivity-boosting workforce analytics that are incredibly flexible, easy-to-use, and built to scale with your big ambitions.

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One of the top 10 employee monitoring software solutions, Insightful is so much more than just an employee monitoring tool. Insightful enables your enterprise to work in a more informed way with actionable data insights which can be leveraged to improve workflows, create more efficient processes, and foster productivity.

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While retaining it’s employee monitoring services, Insightful features many of the core functionalities of most WFM solutions like automated time tracking and attendance, productivity insights and management, and raw performance data. 

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Moreover, Insightful offers insight into employee activity and resource usage which can be used to drive bottom-up improvement through coaching and investing in your workforce. 

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Who else is using Insightful?‍

• ‍‍Farmers Insurance Group
• Flatworld Solutions
• Lean Staffing Solutions
• Cadena

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