Create a Thriving Workforce with Actionable Workforce Analytics Data
Workforce analytics reveal how your workforce actually works – not how you think they work. Optimize resource allocation, processes, productivity and more. All in one complete workforce analytics software.
Our 210,000+ Users from All Around the World Use Insightful
Answers from Our Employee Analytics Save You Time and Money
Better Utilize Your Workforce
Achieve organizational efficiency by utilizing your workforce in a way that aligns with your resources and priorities.
Create Effective Processes
Analyze workflows, workloads, focus time and task completion time to create more effective, repeatable processes.
Actionable Reports
Our reports turn complex data into easy-to-understand workforce insights that enable you to make better decisions faster.
Integrations That Make Workforce Data Even Richer
Insightful integrates with apps you use every day, allowing you to sync data from all systems to leverage even deeper employee analytics insights.
Boost Team Productivity & Keep Projects on Track
Automatically capture and analyze all your work-related activity, transforming it into actionable insights that improve daily decision-making and boost efficiency.
Once your projects are set up – e.g. calls, tickets, or cases – Insightful automatically recognizes employee activity then tracks time and applications used to complete them with zero manual effort.
Automatically capture task time by detecting unique URLs, providing an accurate view of company-wide time allocation for flawless time logs and precise billing.
Autodetect transitions between tasks and subtasks, keeping every call, case, or ticket accounted for, allowing you to manage workloads and timelines with precision.
Measure total project time, average task time, and session interruptions to optimize efficiency and predict future project resource needs more accurately.
Boost Team Efficiency with Real-time Employee Performance Data
Gain a granular view of tasks, time, and performance metrics in one dashboard. Unmatched process visibility that lets you make smarter, data-driven decisions.
Automatically capture and analyze all task-related activities for data-driven insights into process effectiveness, helping you balance workloads, optimize resources, and boost efficiency.
Get full visibility into the tools your team uses for each task and how. Spot and correct inefficiencies – like too much time on messaging apps – to eliminate wasted time and speed up task completion.
Access real-time data on employee performance, task progress, and resource use to quickly spot inefficiencies, refine workflows, and reduce costs.
Adapt workflow analysis to match your unique operations via custom rules for task detection, accuracy thresholds, best-practice reporting, and more.
Do Data-Backed Coaching for Continuous Improvement
Identify the winning behaviors of top performers to coach teams based on best practices and drive excellence.
Measure vital metrics like task efficiency and completion time, then use them to set custom KPIs tailored to your goals to drive growth across your teams.
Encourage continuous, self-led improvement and greater role ownership by providing employees with visibility into how they manage their time and tasks.
Identify and apply top performers' best practices across all teams to maintain high-performance standards throughout your organization.
Analyze performance trends across specific time frames—daily, weekly, or monthly—to identify patterns and continually adjust coaching strategies.
More Efficiently Use Your Resources for Better Outcomes
Nurture Deep Work & Focus Time
Spot productivity trends, remove digital distractions and foster better work habits to create a work environment made for deep, productive work.
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Easily Balance Workloads & Manage Capacity
Improve efficiency by balancing workloads and avoid costly staffing misallocation with real-time capacity planning insights.
Get Clearer Data Insights with AI
An Intuitive AI rapidly interprets and turns your data into actionable insights for increased efficiency – no painstaking research or data analysts needed.
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Every Feature You Need to Turn Data
into Actionable Insights
Know what makes your workforce and business thrive, then optimize your processes to match.
Focus Time
Eliminate distractions and prevent employees getting sidetracked by tracking time spent on core work versus time spent on low priority tasks.
Workflow Analysis
Analyze your workflows to find new ways to optimize your processes to get work done more effectively and efficiently.
Productivity Monitoring
Productivity metrics, trends and patterns give you clear cut data of performance over any time period.
Customizable Reports
Automated, customizable reports give you a complete, objective overview of your team’s performance – whenever you need it.
Location Insights
Segment work data based on location to see where your people work best – and design a work model to match.
Technology Usage
Analyze how technology is used to make sure it helps rather than hinders performance.
People Love Insightful
“Insightful has really helped us pinpoint
inefficiencies in our processes.”
Tanya Holmes
Director of Client Services at Botkeeper
Transform Work Data into Enhanced Employee Performance
Automatically capture employee data and turn it into actionable insights that improve
individual and team performance.
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Employee Wellbeing and Safety
Keep your people healthy and happy by spotting early signs of burnout, balancing workloads and offering more support where it’s needed.
Eliminate Meeting Overload
Easily see how much time your team spends in online meetings to ensure that valuable time isn’t being lost unnecessarily.
Help Your People Reach Full Potential
Our people analytics software gives you real-time visibility so you can provide your team the coaching they need to thrive and constantly improve.
Enterprise-Grade Security
Encrypted data and multi-certificate compliance keep your work data private and secure. HIPAA, SOC 2, ISO 27001. GDPR and more.
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An Award-Winning Software.
Loved by Customers.
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FAQs
Intelligent Process Improvement automates time and task tracking across your organization. Like time mapping software, it automatically captures time spent on tasks, identifies task transitions, and groups-related activities like calls or tickets. This automation eliminates manual input, ensuring more accurate data that streamlines workflows, optimizes resources, and improves efficiency across teams.
Yes, the platform is highly customizable. It adapts to your specific workflows with the ability to set custom rules for time tracking, task detection, and reporting thresholds. You can also apply preset templates for best practices or tailor them to fit your unique operations, ensuring the system matches your organization's needs.
Unlike traditional time tracking, which relies on manual input, Intelligent Process Improvement fully automates the work time mapping process. This reduces human error, ensures accurate time mapping, and tracks task transitions seamlessly. The result is smoother workflows, more precise time tracking, and better visibility into how work is truly performed, saving time and improving accuracy.
Industries that handle repetitive tasks or rely on complex workflows, like call centers, insurance, financial services, and remote or hybrid teams, benefit greatly. Common use cases include optimizing claims processing, managing customer support, tracking project timelines, and improving resource management. It’s ideal for industries where accurate task tracking and process improvement are critical to success.
Yes, Insightful offers a risk-free trial. You can experience the platform’s automation, customization, and detailed insights firsthand, helping you see how it can optimize your workflows and improve efficiency, without any upfront commitment.
