Streamline Your Back Operations with Insightful
![Insightful software features shown on product dashboard: Productivity Trends, Activities/Timeline and Office vs. Remote](https://cdn.prod.website-files.com/620e4b3d823b71ee91fa6d60/6658479a358020319dfbc1b4_Retail%20Hero.png)
Insights that Streamline All Parts of Retail Back Office
Create sustainable productivity with productivity metrics, trends and see what impact work location has on performance.
Gain clear visibility into your team’s activity, time and attendance wherever they work.
Map activities that go into your handling processes to identify ways to make them more efficient and effective.
![productivity working from home](https://cdn.prod.website-files.com/620e4b3d823b71ee91fa6d60/65a53358d01f08a36c3c188b_accounting%20(1).jpg)
Gain insights into productivity levels when working from home vs. the office, then use them to design your optimal work model.
Manage your resources more effectively and ensure you are always appropriately staffed, so you avoid the costs of overstaffing or understaffing.
Whether your team uses chat, email or phones, process insights show you how you can more efficiently and effectively handle service requests to improve outcomes.
![productivity working from home](https://cdn.prod.website-files.com/620e4b3d823b71ee91fa6d60/65a5338dde303eed843c7521_customer%20service%20(1).jpg)
Get accurate time and attendance reports, wherever your team works. Including alerts about lateness and absence.
Do better performance reports based on objective performance data, like productivity metrics, time worked and attendance records.
Easily export your time and attendance data from Insightful to your finance software to quickly create accurate, data-backed payroll.
![productivity working from home](https://cdn.prod.website-files.com/620e4b3d823b71ee91fa6d60/65a533c8da07da518fa9e1cb_human%20resources%20(1).jpg)
Optimize your logistics processes and inventory management with insights that map the activities that go into them, identifying bottlenecks and areas for improvement.
Get valuable insights into how your team uses your technology systems and ensure you have the right tools to streamline your logistics and purchasing processes.
Capacity planning insights help you understand staffing needs throughout high and low seasons, saving you from being crippled by overstaffing or understaffing.
![productivity working from home](https://cdn.prod.website-files.com/620e4b3d823b71ee91fa6d60/659f9bbe58a1e5304611d251_Retail%20Logistics%20%26%20Purchasing.png)
![Insightful dashboard connecting with various business intelligence tools](https://cdn.prod.website-files.com/620e4b3d823b71ee91fa6d60/665847a762713d456caa780f_01.png)
Better Manage Productivity & Staffing
Seeing what employees are working on in real-time enables you to identify and address productivity dips. Plus, capacity planning helps ensure you are never overstaffed or understaffed.
Make Processes & Workflows More Efficient
Get new, in-depth insights about the activities and actions that go into your processes. Then use them to implement better systems, provide extra coaching or optimize your technology stack.
![Insightful dashboard showing employee time on projects and tasks](https://cdn.prod.website-files.com/620e4b3d823b71ee91fa6d60/65a534e4d8ba64fb296c6f73_retail%2003%20(1).png)
The Latest Operational Efficiency Insights for Retail Teams
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Learn How Chicago’s Retail Scene streamlined hybrid work.
![](https://cdn.prod.website-files.com/620e4b3d823b71ee91fa6d60/65a535b46498f8a5f6961c5b_resources2%20(2).png)
Discover actionable strategies to combat digital distractions.
![](https://cdn.prod.website-files.com/620e4b3d823b71ee91fa6d60/65a535cbed7eb55c3d60ed33_resources3%20(2).png)
Learn how to manage these work arrangements with Insightful.