Rapidly Improve Your Processes, Unlock New Efficiency
Inefficient processes stifle company growth. Enhance the way your team operates with process performance metrics, automated time management, and auto-allocation of time to tasks.
Our 210,000+ Users from All Around the World Use Insightful
Automate & Streamline Your Workflows
Fully Automated, Accurate Time Management
Insightful eliminates manual time management by auto-capturing employee time so your team can get more done daily and remove human error.
Smart Task Detection for Smoother Processes
Insightful's advanced engine autodetects subtasks and groups activities like calls, cases, and tickets, providing deeper insights to improve all your processes.
Intelligent Resource Management & Forecasting
Measure the effectiveness of resource usage using in-depth utilization data to accurately forecast resource needs, reducing delays and saving money.
Connect All Your Tools to Insightful with Seamless Integrations
Insightful connects with the apps you rely on daily, bringing all your data together for richer insights and more powerful analysis.
Boost Team Productivity & Keep Projects on Track
Automatically capture and analyze all your work-related activity, transforming it into actionable insights that improve daily decision-making and boost efficiency.
Once your projects are set up – e.g. calls, tickets, or cases – Insightful automatically recognizes employee activity then tracks time and applications used to complete them with zero manual effort.
Automatically capture task time by detecting unique URLs, providing an accurate view of company-wide time allocation for flawless time logs and precise billing.
Autodetect transitions between tasks and subtasks, keeping every call, case, or ticket accounted for, allowing you to manage workloads and timelines with precision.
Measure total project time, average task time, and session interruptions to optimize efficiency and predict future project resource needs more accurately.
Boost Team Efficiency with Real-time Employee Performance Data
Gain a granular view of tasks, time, and performance metrics in one dashboard. Unmatched process visibility that lets you make smarter, data-driven decisions.
Automatically capture and analyze all task-related activities for data-driven insights into process effectiveness, helping you balance workloads, optimize resources, and boost efficiency.
Get full visibility into the tools your team uses for each task and how. Spot and correct inefficiencies – like too much time on messaging apps – to eliminate wasted time and speed up task completion.
Access real-time data on employee performance, task progress, and resource use to quickly spot inefficiencies, refine workflows, and reduce costs.
Adapt workflow analysis to match your unique operations via custom rules for task detection, accuracy thresholds, best-practice reporting, and more.
Do Data-Backed Coaching for Continuous Improvement
Identify the winning behaviors of top performers to coach teams based on best practices and drive excellence.
Measure vital metrics like task efficiency and completion time, then use them to set custom KPIs tailored to your goals to drive growth across your teams.
Encourage continuous, self-led improvement and greater role ownership by providing employees with visibility into how they manage their time and tasks.
Identify and apply top performers' best practices across all teams to maintain high-performance standards throughout your organization.
Analyze performance trends across specific time frames—daily, weekly, or monthly—to identify patterns and continually adjust coaching strategies.
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See How Insightful Helped Botkeeper Optimize Time Management & Boost Efficiency
“Thanks to visualization provided by Insightful, time worked was apparent, and it became clearer what tasks could be redelegated to achieve a more sustainable work-life balance.”
Tanya Holmes
Director of Client Services, Botkeeper
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Enterprise-Grade Security
Encrypted data and multi-certificate compliance keep your work data private and secure. HIPAA, SOC 2, ISO 27001. GDPR and more.
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An Award-Winning Software.
Loved by Customers.
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FAQs
Intelligent Process Improvement automates time and task tracking across your organization. Like time mapping software, it automatically captures time spent on tasks, identifies task transitions, and groups-related activities like calls or tickets. This automation eliminates manual input, ensuring more accurate data that streamlines workflows, optimizes resources, and improves efficiency across teams.
Yes, the platform is highly customizable. It adapts to your specific workflows with the ability to set custom rules for time tracking, task detection, and reporting thresholds. You can also apply preset templates for best practices or tailor them to fit your unique operations, ensuring the system matches your organization's needs.
Unlike traditional time tracking, which relies on manual input, Intelligent Process Improvement fully automates the work time mapping process. This reduces human error, ensures accurate time mapping, and tracks task transitions seamlessly. The result is smoother workflows, more precise time tracking, and better visibility into how work is truly performed, saving time and improving accuracy.
Industries that handle repetitive tasks or rely on complex workflows, like call centers, insurance, financial services, and remote or hybrid teams, benefit greatly. Common use cases include optimizing claims processing, managing customer support, tracking project timelines, and improving resource management. It’s ideal for industries where accurate task tracking and process improvement are critical to success.
Yes, Insightful offers a risk-free trial. You can experience the platform’s automation, customization, and detailed insights firsthand, helping you see how it can optimize your workflows and improve efficiency, without any upfront commitment.
