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To evaluate your remote team, you need to use some sort of metrics and OKRs just might be the ideal one. Here is everything you need to know about OKRs.
Employees leave their jobs, even when working remotely. However, there are still ways to increase remote employee retention. Read this post to find out how.
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Building a successful customer support team isn't easy, especially in a remote environment. But, it can be done, and we'll show you how.
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Your call center is likely your last line of defense to a customer potentially leaving for the competition. Here’s how to achieve the best possible call center results.
This article is a perfect place to start if you're still debating whether a virtual workforce is good for you.
Learn how to use Insightful's features to monitor your remote team effectively while respecting employee privacy. Explore our guide for maintaining the perfect balance between security and privacy, and experience how Insightful can transform your remote work management.
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Explore the impact of technology on remote and hybrid work environments, including employee well-being, democratization of opportunities, environmental sustainability, and the future of work. Get actionable tips for employers and employees to leverage these innovations for a better work experience.
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Managing remote teams presents unique challenges for employee wellness and mental health. This post explores the impact of remote work on employee well-being, and provides actionable strategies for managers to better support their remote teams.
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