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All Posts BY

Kendra Gaffin

Business ManagementWorkforce Analytics for Enterprise-Facing MSPs
January 25, 2022

Workforce Analytics for Enterprise-Facing MSPs

Remote work monitoring software MSPs stay competitive by equipping them with the capability to provide new valuable services to enterprises who embrace remote and hybrid working environments.

Kendra Gaffin
Kendra Gaffin
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Remote Work ManagementShould Remote Employees Take a Pay Cut Compared to Their In-Office Peers?
January 20, 2022

Should Remote Employees Take a Pay Cut Compared to Their In-Office Peers?

As some major companies begin to enact controversial policies surrounding remote working, employee tracking software helps companies adopt a hybrid model that works for everyone.

Kendra Gaffin
Kendra Gaffin
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Business ManagementIs Outsourcing Your Data Entry the Right Move?
January 4, 2024

Is Outsourcing Your Data Entry the Right Move?

Data entry is one of the most popular business processes to be outsourced due to its repeatable nature. However, many organizations are still leaving money on the table without proper monitoring.

Kendra Gaffin
Kendra Gaffin
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Business ManagementGet Faster Processing Times by Outsourcing Insurance Claims
January 3, 2024

Get Faster Processing Times by Outsourcing Insurance Claims

Effective insurance claim BPO translates directly into the bottom line: lower costs means higher profits.

Kendra Gaffin
Kendra Gaffin
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Business ManagementHow to Build a High-Performing Remote Customer Service Team
December 21, 2023

How to Build a High-Performing Remote Customer Service Team

Building a successful customer support team isn't easy, especially in a remote environment. But, it can be done, and we'll show you how.

Kendra Gaffin
Kendra Gaffin
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Remote Work Management8 Foolproof Ways to Streamline Your Remote Business
December 22, 2023

8 Foolproof Ways to Streamline Your Remote Business

In this post, we will explore the best ways to streamline and improve your remote business for maximum efficiency.

Kendra Gaffin
Kendra Gaffin
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Remote Work ManagementHow to Use OKRs for Your Remote Team
January 5, 2024

How to Use OKRs for Your Remote Team

To evaluate your remote team, you need to use some sort of metrics and OKRs just might be the ideal one. Here is everything you need to know about OKRs.

Kendra Gaffin
Kendra Gaffin
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Remote Work ManagementHow to Increase Remote Employee Retention
December 27, 2023

How to Increase Remote Employee Retention

Employees leave their jobs, even when working remotely. However, there are still ways to increase remote employee retention. Read this post to find out how.

Kendra Gaffin
Kendra Gaffin
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