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Kendra Gaffin

Performance ManagementRetention on a Budget: Cost-Effective Strategies to Keep Employees
March 18, 2025

Retention on a Budget: Cost-Effective Strategies to Keep Employees

Retention doesn’t have to be expensive. Explore cost-effective strategies and how data-driven tools for monitoring employees can improve engagement, loyalty, and retention.

Kendra Gaffin
Kendra Gaffin
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Performance ManagementThe Impact of Outdated QA Tools on Call Center Performance
March 18, 2025

The Impact of Outdated QA Tools on Call Center Performance

Legacy contact center quality management tools miss the workflows that drive call center success. Discover how modern solutions help you prevent mistakes and keep agents on track.

Kendra Gaffin
Kendra Gaffin
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Performance Management90% of Employees Dread Sundays: How Employers Can Break the Cycle of Pre-Work Anxiety
March 17, 2025

90% of Employees Dread Sundays: How Employers Can Break the Cycle of Pre-Work Anxiety

Sunday dread is fueling burnout—discover how smarter planning and better tools can create a healthier, more focused workweek and boost employee engagement and performance.

Kendra Gaffin
Kendra Gaffin
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Performance ManagementTech Can Be the Solution (or Cause) of Workplace Stress—Here’s How to Use It Right
March 17, 2025

Tech Can Be the Solution (or Cause) of Workplace Stress—Here’s How to Use It Right

Technology can fuel burnout or prevent it—learn how to use it to create balance, reduce stress, and support a healthier workplace.

Kendra Gaffin
Kendra Gaffin
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Performance ManagementWhy Perks Aren’t Enough: 68% of Employees Still Burnt Out—Here’s What Actually Works
March 14, 2025

Why Perks Aren’t Enough: 68% of Employees Still Burnt Out—Here’s What Actually Works

Perks aren't enough to stop burnout—learn how structural change and smarter work design make the real difference.

Kendra Gaffin
Kendra Gaffin
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Productivity and Efficiency ImprovementsAre Outdated Assumptions About Productivity Hurting Your Team?
March 14, 2025

Are Outdated Assumptions About Productivity Hurting Your Team?

Outdated productivity myths are hurting your team. Discover how smarter workload balancing prevents burnout, boosts efficiency, and keeps employees engaged. Find out how project time tracking tools can help!

Kendra Gaffin
Kendra Gaffin
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Remote Work ManagementThe Hidden RTO Struggles No One Wants to Talk About
March 13, 2025

The Hidden RTO Struggles No One Wants to Talk About

Return-to-office mandates were supposed to improve productivity, but many leaders are privately struggling with turnover, disengagement, and logistical failures. This article uncovers the hidden challenges of RTO and what forward-thinking companies are doing differently.

Kendra Gaffin
Kendra Gaffin
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Remote Work ManagementRetention Strategies for Distributed Teams - Keep Remote Employees Engaged!
March 13, 2025

Retention Strategies for Distributed Teams - Keep Remote Employees Engaged!

Retention in distributed teams starts with engagement. Learn how proactive strategies and data-driven tools like employee desktop monitoring software can reduce turnover and build loyalty.

Kendra Gaffin
Kendra Gaffin
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